How to troubleshoot if checkout rate is not working in woocom plugin

1. A valid Auspost / Aramex / Couriers Please App account is added

2. Joovii shipping is added to the proper shipping zone

3. Product weight is added

4. A valid customer address is added in the checkout

5. Check the following server settings to prevent curl execution time out

max_execution_time = 60

max_input_time = 300

memory_limit = 256M

post_max_size = 128M

upload_max_size = 128M

6: Check whether free shipping is hiding the carrier rates  from the checkout

Go to:

WooCommerce → Settings → Shipping → Shipping settings

Look for “Hide shipping rates when free shipping is available”.

If it is ticked, untick it and save, then test checkout again. This setting is available in WooCommerce 9.9 and later and can hide other delivery options whenever free shipping qualifies. If Aramex appears after unticking it, you have found the cause.